You have 30 days from the date of delivery to initiate a return. Items must be unused, in their original packaging, and in the same condition as received.
Refund Conditions
To be eligible for a refund:
Products must be unopened and unused
Original packaging must be intact
Proof of purchase is required
Items must not be damaged or altered
How to Request a Refund
Follow these steps to request a refund:
Contact our customer service team
Provide your order number and reason for return
Ship the item back to us using our prepaid label
Receive your refund within 5-7 business days after we receive your return
Non-Refundable Items
The following items cannot be returned or refunded:
Opened cosmetic products for hygiene reasons
Sale or clearance items
Gift cards
Personalized or custom-made products
Choosing a selection results in a full page refresh.
